BCBS IL wants documentation. I don't have any. Now what?

I went in January for a plastics consult and I am all hyped up about the possibility of going for it this summer (not teaching summer school this year). I got a letter from Blue Cross today asking for documentation of rashes that I have for the past 24 months and anything about a hernia. 1st off, I never claimed to have a hernia and I didn't think I had one when I consulted the PS. 2nd, I have always been embarrased by the rashed and taken care of them myself with OTC meds until February when I realized that might help get insurance to pay for tummy tuck if I could have the doc write it in my notes. That doc did, but said he was against plastics and would not write any letters or deal with insurance companies. I left him and went to a new doc who has documented the rash twice now, and prescribed OTC meds to help. He also thinks my back pain could be related since my body has been thrown of proprtion. He seem supportive in my desire for PS. What exactly is BCBS looking for? I think I need the new doc to copy my chart and send that in. Should I take pictures of the rash in question and then send that along? This is taking forever and I want to get it done!

We greatly appreciate your interest in helping us build our Q&A database. To discourage vandals from posting garbage, however, we require people to register before posting.

You must be logged in to post an answer. Click here to log in.