Has ayone been apprved with AH&L (One Health Plan)?

My insurance has an exclusion with the disclaimer "unless medically necessary." It has been 2 months now and my request is still in "Medical review." Has anyone ever had any luck/experience with this company? I've been lurking in the background for several months making up my mind and now that I have the insurance is sooo slooow! I have Tricare as secondary but only for another month or so (My husband will finally be able to come home from his Guard orders) Anly suggestions? Thanks, Debbie

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