DOES ANYONE KNOW WHAT THIS MEANS

INS.CO CAME BACK WITH THE FOLLOWING; THERE IS NO MEDICAL RECORD DOCUMENTATION OF MEDICALLY SUPERVISED WEIGHT MANAGEMENT INCLUDING NUTRITION THERAPY, BEHAVIORAL INTERVENTIONS, SUPERVISED INCREASE IN ACTIVITY, FOOD DIARY ANALYSIS AND MAINTENANCE SUPPORT. I DON'T KNOW WHAT MOST OF THIS EVEN MEANS, I HAVE TO DO AN APPEAL, AND FAST, BUT I DON'T KNOW HOW TO ADDRESS THESE THINGS IN THE LETTER WITHOUT FIRST BEING ABLE TO UNDERSTAND THEM ALL. ANY HELP WOULD BE GREATLY APPRECIATED. THANKS AND GOD BLESS, KIM

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