Denied-Now what do I do??

Please help me!! I called BTC today & was told they received a denial on Thursday. The lady I spoke to said the ins. co. said, more or less, that I'm just not unhealthy enough!! Like the 140 extra pounds IS healthy!!! Anyway, I know BTC is going to appeal it, but I'm planning to send my own letter too. I would like to know if it should be more on a personal note or more business like?? Also, should I send pictures of myself throughout the years, to PROVE that obesity is something I've been dealing with my entire life?? - I'm just so ticked off right now because it seems they don't even go by the whole 100 pounds over/BMI of 40 or above guidelines. Can ins. co.'s do that?? I thought there were certain guidelines that the government set that ALL ins. co.'s had to follow. Thanks everybody. :o(

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