Help with 12 month history from BC/BS of Ill

Can anyone tell me if they have BC/BS of Illinois and what they did for the documented 12 continuous months of compliance with medically supervised non-surgical methods of weight reduction? It says from an MD OR DO OR NURSE PRACTIONER. I am not exactly sure if I can write a letter or if it all has to come from a doctor? PLEASE HELP!!! I went down from needing 6 things on a list to just this one!!!! Or can you tell me exactly what you did to get approved from this insurance company?

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