Has anyone else had problems with BCBS IL Insurance?

Blue Cross required I enroll in 6 months of pre-op classes and follow the 1800 cal. diet, I made all my medical, psych, nutrition appointments, the Bariatric Group submitted my paperwork to BCBSIL. It took 90 days to get an "approval" notification to the office with certain aspects, including SURGERY IN HOSPITAL: NOT COVERED listed on the ambiguous "approval" notification. A follow-up with bcbsil revealed they never received a "Pre C." (which meaning escapes me now) and I may not be approved now. The Insurance coordinator at the Dr.'s re-submitted the Pre C. and we are awaiting "review" which had promised to be expeditied. So my question again...Has anyone else had problems with BCBS IL Insurance??

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