Writting the insurance company

My husband and I just moved from Colo. to NM so we have new insurance, I have stomach problems so they sent me to a G.I. doctor. I was told it could take up to two year to have this surgery appoved. I'm 38, I'm 312 lbs., I have acid refux, depression and now have diabiets. I feel like I'm 100!!! I've missed so many things in childrens lives, and now that I really want to move on WHY does it take so long?? I would like to address the insurance company myself any helpful tips, exept that I feel like I'm doing down hill to fast to wait that long. P.S. I'm not afraid of the surgery, just any complications after.

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