WHY CAN'T YOU ACTUALLY TALK TO ANYONE IN MEDICAL REVIEW OR APPEAL BOARD?

I HAVE 2 POLICIES WITH BC/BS OF AL. AND TO DATE I AM VERY DISAPOINTED IN THEM. MY BMI IS NOT 40 BUT IT IS BETWEEN 35 AND 40 AND I HAVE SIGNIFICANT CORMORBITES THAT RELATE DIRECTLY TO OBESITY, SUCH AS SLEEP APNEA, HYPERTENSION, PALPATATIONS, LOW BACK PAINS, JOINT PAIN IN KNEES AS WELL AS A FEW OTHERS. WHAT DO THEY WANT? DO THEY THINK I'M GOING TO GO AWAY? NOT HARDLY. ANY SUGGESTIONS?

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