Insurance denied??

First I have United Healthcare Ins...I had a surgery date of Dec. 5 and was told by my dr's office, Dr. Lee Grossbard, that they were 100 percent sure that it would be approved..I called the office twice because it is getting so close to the 5th..they still told me no problem they were just waiting for insurance but they knew it would be approved...I waited until today to call back and their office is CLOSED UNTIL next monday...SO I called my insurance and they said it had BEEN DENIED!! I am so confused I don't know what to do..I have to have the surgery this year for my insurance to pay 100 percent...I am so depressed I could kill myself....PLEEEEASE HELP!!! Diane

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