I have BCBS do I need a PCP for 3 YRS before I can have surgery and what is a PPO ?

I CALLED DR.OMALLY"S OFFICE AND I WAS TOLD THAT I SHOULD HAVE HAD 3YRS OF FAILED DIETS DOCUMENTED BY A PCP I ASKED COULD SHE TELL ME OF A PCP THAT COULD HELP ME START SOME TYPE OF TREATMENT SHE SAID NO. I AM SO DISAPPOINTED ANYWAY I HAVE BCBS CAN SOMEONE PLEASE TELL ME HOW TO GET STARTED I HAVE BACK, LEGS AND ANKLE PROBLEMS PAIN WITH HEARTBURN CONSTANTLY I CANNOT WALK FOR EXCERCISE BECAUSE I HAVE 2 HEEL SPURS AND IT'S PAINFUL TO WALK MY PODIATRY STATES ITS FROM BEING OVERWEIGHT I AM 5FT. 4IN. WEIGHING 290 LBS.ANY HELP WILL BE GLADLY APPRECIATED ALSO ANY INFORMATION THAT CAN BE GIVEN ON DR.FLICKINGER WOULD BE GLADLY APPRECIATED AS WELL THANKS IN ADVANCE.

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