How do I get a straight answer from my insurance company?

I went to the seminar for the lap band procedure and they told us to call our insurance company and make sure they cover the surgery, Well I havent gotten a straight answer from them yet. I have called them SIX times and one peson tells me Yes they cover it and another tells me NO they dont cover it. This has been going on for a week now If anyone can help me Id really appriciate it. I have Blue Cross Blue Shield and they dont seem like they want to help, its like I am a bother to them.

We greatly appreciate your interest in helping us build our Q&A database. To discourage vandals from posting garbage, however, we require people to register before posting.

You must be logged in to post an answer. Click here to log in.