Anyone else Appealing BCBS denial?

I am in a downward spiral, and not sure how to proceed. My insurance company, Blue Cross Blue Shield keeps denying my claim. I worked for 18 months towards having bariatric surgery, had all the tests, was monitored for six months, visited the nutritionist, went on a liqued protien diet and lost some weight. Because one of my tests came back as having a compromised esophogus, my surgeon suggested I have the proedure known as "the sleeve" for VSG surgery. The insurance person at the doctor's office told me that BCBS told her that they do not do preapprovals for federal employees, that I should go ahead with the surgery and it would be approved afterwards. I thought that was strange, so I called them up and got the same answer. So we proceeded as instructed. Now, more than six months out, I am having to appeal their decision to deny. I know I shouldn't, and this is not the only stress on me, but I have gained back 15 pounds and have absolutely no control over my eating, have not been exercising nor drinking the 80 ounces of water. I think my diabetes has come back. I am terribly depressed and I feel like a total loser. I need to know if anyone else here is in the same or similar situation with BCBS. I suspect this might be happening to more than just myself. Thanks for listening to me.

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