Has anyone had difficulties with doctors at Kaiser in Northern California?

When I was having the feeling in my chest and throat I emailed my primary care doctor and my surgeon. The surgeon never answered my question. My primary care doctor told me to go to the emergency room. I have heard others in my group state that they had to go to the E.R. Now I feel like my primary care doctor doesn't want to treat me since I've had the gastric bypass surgery. He's been my doctor for nearly 6 years now. I couldn't believe that he wouldn't tell me to come in or at least tell me to book an appointment. I called his nurse (during the day) and she informed me that he doesn't want me emailing him with systematic problems and just go to the E.R. I've emailed him in the past and haven't gotten that kind of attitude. Has anyone else had this problem after surgery? I'm debating contacting Member Outreach. I don't want to because he is a very good doctor. During my last visit with him (pre-op) he told me he doesn't appreciate the surgeons pushing their patients onto the pcp doctors when they should be the one treating the patents. I don't want to drive 3 hours to San Francisco because my pcp doesn't want to treat me now. I am so upset that my doctor did this. I feel like he's abandoning me since surgery. If you've experienced this with Kaiser, what did you do about it?

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