Nurse Ratchet gave me the hatchet- what can I do?

I am 40 (next month) appprox weight is 224, 5'5", small-medium bone frame, just told via my last blood test my sugar is too high, high blood pressure for awhile (but not on meds although I probably should be), degenerated disk in lower back which makes walking difficult and have to sleep w/pillow between my knees and my husband is now sleeping on the couch due to my gawdawful snoring - and he can't wake me up these days. So I finally called a bariatric surgeon's office. Insurance lady was great - said with co-morbid I didn't have to be BMI of 40 (I have TriCare). She said she'd have the nurse call. She called this a.m. - was rude, abrupt, terse, VERY condesending, etc., told me not ONLY did I not qualify for the lapband, I didn't qualify for ANYTHING becaues I am not fat or sick enough. She said I have to be on meds and weigh 24 lbs more, etc., Needless to say, I was in tears when I got off the phone - I felt I'd been chastized. Now I am angry at being spoken too like that. I'd appreciate any opinions/advise - please email at [email protected] Thanks for letting me vent.

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