Has anyone had a doc refuse to verify giving them phen/fen?

My previos diet doc - Richard Powell, in Redding, CA will not verify that I was giving phen/fen. I need this to give to the insurance company for roux-en-y approval. I requested my records last April. They came, sans any medications information. I asked for a letter confirming the dates I was a patient, how much weight I lost and what meds I took. They sent me one - without the medications info! They even recommended bypass surgery for me. The office also told me my records had been destroyed. I had to fax them mine in order to get the letter. What do y'all make of this?

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