Has anyone recently gone thru BCBS of Illinois?

I've done all the reading on the site about BCBS and am now curious about how much I should jump in. My surgeon's office faxed the paperwork yesterday (2/7)and I'm SO tempted to call the insurance company for a status check, but don't want to make anything worse by doing that. Surgery is scheduled for 3/5, pending approval- I need to buy my plane ticket for it, but want some sort of a pre-approval or something before I do that just to be on the safe side. Any advice out there? Should I start calling and bugging them or should I back off and give them a chance to run through their own process? The notes about them vary greatly on the insurance page, some say it was great, fast approval, no probs, others say the worst battle ever. How in the world can it vary so much?

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