frustrated

Tricia R.
on 5/18/15 5:45 pm

My things were supposed to be submitted the 2 Fridays ago, I've called insurance twice and they aren't even seeing where it was submitted.  I'm so frustrated.  Could someone fill me in on what's going on and has anyone else had this issue? 

Grim_Traveller
on 5/18/15 7:13 pm
RNY on 08/21/12

Your file is in the middle right-hand drawer of your insurance coordinator's desk.

6'3" tall, male.

Highest weight was 475. RNY on 08/21/12. Current weight: 198.

M1 -24; M2 -21; M3 -19; M4 -21; M5 -13; M6 -21; M7 -10; M8 -16; M9 -10; M10 -8; M11 -6; M12 -5.

cappy11448
on 5/19/15 4:07 am

It took a while between when the program said they would send the documents, and it actually happening.  I think it was levels of bureaucracy at the hospital.  I just made lot of phone calls until it finally happened.  On the bright side, I had an answer from insurance within a few days of their receiving the  paperwork.

Best of Luck,

Carol

 

    

Surgery May 1, 2013. Starting Weight 385,  Surgery Weight 333,  Current Weight 160.  At GOAL!

Weight loss Pre-op 1-20 2-17 3-15 Post-op 1-20 2-18 3-15 4-14 5-16 6-11 7-12  8-8

                  9-11 10-7 11-7 12-7 13-8 14-6 15-3 16-7 17-3  18-3

     

hollykim
on 5/19/15 11:18 am - Nashville, TN
Revision on 03/18/15
On May 18, 2015 at 5:45 PM Pacific Time, Tricia R. wrote:

My things were supposed to be submitted the 2 Fridays ago, I've called insurance twice and they aren't even seeing where it was submitted.  I'm so frustrated.  Could someone fill me in on what's going on and has anyone else had this issue? 

unless there is someone on the site who works in your surgeons office or the insurance company office,I would say no one can tell you that and it is best to keep calling the surgeon.

 


          

 

Sparklekitty, Science-Loving Derby Hag
on 5/19/15 12:49 pm
RNY on 08/05/19

If insurance doesn't have it, the problem must lay with your surgeon's office. Call them and find out if and when they submitted.

Sparklekitty / Julie / Nerdy Little Secret (#42)
Roller derby - cycling - triathlon
VSG 2013, RNY conversion 2019 due to GERD. Trendweight here!

Tricia R.
on 5/19/15 2:21 pm

They never realized anything until I had insurance call my Dr's office.  Then they realized they were missing 2 things and had the Dr's fax the missing papers to their office and finally just submitted it to insurance this afternoon.  I was pretty annoyed. 

gwen41539
on 5/20/15 3:58 am - kimper, KY

Yesterday after days of calling my Dr faxed my reports...the weight loss center called to.confirm they were all there BUT not my blood work so I had to call back ask them to fax that ...I wonder how many calls it will take before they will actually fax it?? And im just waiting for them to call me telling me the Dr screws the Drs notes up...you know he left out information he needed to include every month...I just have no luck lol wait and see you will see a post from me ranting about it can just feel it lol good luck and keep us posted on your surgery date :) 


 

HW 381/ pre op 345 /SW 312 Vsg 7/13/15 /CW 288

M1-24 lbs

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

    

    

Tricia R.
on 5/21/15 5:22 am

That sounds a lot like my situation.  They supposedly finally submitted it Tuesday afternoon.  Only good thing is supposedly blue cross blue shield is pretty quick with giving an answer. Just frustrating knowing all that time was wasted and the fact they didn't even bother to look at my file and submit anything until I had insurance call them. 

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