Are the ticker widgets still not fixed?

KayDeeCee
on 2/23/15 11:17 am
VSG on 01/26/15

Again, I have entered my new weekly weight into the health tracker, made sure that the box for putting it on my signature is checked, and the new amount is not showing up. Is there an Estimated Date that this will be fixed?

5'7" HW 256 (1/6/2014) SW 236.2 (VSG: 1/26/2015) CW 165.5 (01/10/2016) Total Weight Lost 90.5
Pre-Op: -19.8; Month 1: -19; Month 2: -12.7; Month 3: -9.9; Month 4: -7.2; Month 5: -6.4; Month 6: -2.8; Month 7: -3.7; Month 8: -4.2; Month 9: -0.6; Month 10: -2.1; Month 11: -0 Month 12: -2.1

GOALS: BMI Normal = 159 (6.5 to go); 100 LBs Lost = 156 (9.5 to go); FINAL GOAL: 139?? (26.5 to go)

Kathy S.
on 2/23/15 12:14 pm, edited 2/23/15 12:17 pm - InTheBurbs, XX
RNY on 08/29/04 with

Hi KayDeeCee, 

We are not aware of any issue.  When you enter the new amounts and save, if you don't see the correct weight try doing what we call a hard refresh ctrl + f5.  Also, try using another browser if you are using an older version of IE. There are display issues with IE.

We see 35.2 pounds lost and 81.8 pounds to go. Is that correct?

HW:330 - GW:150 - MW:118-125

RW:190 - CW:130

KayDeeCee
on 2/24/15 12:34 am
VSG on 01/26/15

When I had this issue on 2/2/15, I was sent this response, "We are aware of the ticket issue and our Tech Team is working on it." I then heard no more, so I assumed it was still not fixed, since this week again my tickers were not displaying the correct numbers.

5'7" HW 256 (1/6/2014) SW 236.2 (VSG: 1/26/2015) CW 165.5 (01/10/2016) Total Weight Lost 90.5
Pre-Op: -19.8; Month 1: -19; Month 2: -12.7; Month 3: -9.9; Month 4: -7.2; Month 5: -6.4; Month 6: -2.8; Month 7: -3.7; Month 8: -4.2; Month 9: -0.6; Month 10: -2.1; Month 11: -0 Month 12: -2.1

GOALS: BMI Normal = 159 (6.5 to go); 100 LBs Lost = 156 (9.5 to go); FINAL GOAL: 139?? (26.5 to go)

Kathy S.
on 2/24/15 11:54 am - InTheBurbs, XX
RNY on 08/29/04 with

Are the numbers I replied to you correct?

HW:330 - GW:150 - MW:118-125

RW:190 - CW:130

KayDeeCee
on 2/24/15 10:30 pm
VSG on 01/26/15

The numbers on my tickers are now correct. As Cappy mentions below, it seems to take awhile for the Message Board Signature Tickers catch up. :-)

5'7" HW 256 (1/6/2014) SW 236.2 (VSG: 1/26/2015) CW 165.5 (01/10/2016) Total Weight Lost 90.5
Pre-Op: -19.8; Month 1: -19; Month 2: -12.7; Month 3: -9.9; Month 4: -7.2; Month 5: -6.4; Month 6: -2.8; Month 7: -3.7; Month 8: -4.2; Month 9: -0.6; Month 10: -2.1; Month 11: -0 Month 12: -2.1

GOALS: BMI Normal = 159 (6.5 to go); 100 LBs Lost = 156 (9.5 to go); FINAL GOAL: 139?? (26.5 to go)

cappy11448
on 2/23/15 7:51 pm

I don't know why, but it always takes a little time for the widgets to catch up when you change the weight. 

Carol

    

Surgery May 1, 2013. Starting Weight 385,  Surgery Weight 333,  Current Weight 160.  At GOAL!

Weight loss Pre-op 1-20 2-17 3-15 Post-op 1-20 2-18 3-15 4-14 5-16 6-11 7-12  8-8

                  9-11 10-7 11-7 12-7 13-8 14-6 15-3 16-7 17-3  18-3

     

KayDeeCee
on 2/24/15 4:09 am
VSG on 01/26/15

Thanks for letting me know that. I see now that my widget has caught up to reality. :-)

5'7" HW 256 (1/6/2014) SW 236.2 (VSG: 1/26/2015) CW 165.5 (01/10/2016) Total Weight Lost 90.5
Pre-Op: -19.8; Month 1: -19; Month 2: -12.7; Month 3: -9.9; Month 4: -7.2; Month 5: -6.4; Month 6: -2.8; Month 7: -3.7; Month 8: -4.2; Month 9: -0.6; Month 10: -2.1; Month 11: -0 Month 12: -2.1

GOALS: BMI Normal = 159 (6.5 to go); 100 LBs Lost = 156 (9.5 to go); FINAL GOAL: 139?? (26.5 to go)

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