Need help - waiting for surgery to get scheduled
So I went through all the pre-op testing and such. I waited anxiously and as patiently as I could (which was hard!) for 2 weeks to hear that I got approved for surgery from my insurance. I thought the waiting was done. Nope. Apparently I am waiting for my surgeon's nurse to call to schedule my surgery and pre-op appts. Well my insurance approved the surgery July 1st. How much longer should I have to wait?
I am going CRAZY. I need a date. My work needs a date. I will be fine waiting for surgery when I know how long I have to wait for. But this is horrible.
Why not call the nurse instead of waiting for her to call you?
Please note: I AM NOT A DOCTOR. If you want medical advice, talk to your doctor. Whatever I post, there is probably some surgeon or other health care provider somewhere that disagrees with me. If you want to know what your surgeon thinks, then ask him or her. Check out my blog.
Hey Kelly. I called when I first learned that I was approved for the surgery from my insurance. The clinic had record that it was approved too. They told me to wait for the nurse to call and that it would be 3-5 business days. I think today is business day #5 or #6, depending on when they received the notification. I dont want to bug them but I might end up calling today or tomorrow. Ugh!
I'd just call and say she hasn't called yet and ask to speak to her. If she's not available, leave her a message. If she doesn't call back in a day or two, try again. If she still doesn't get back to you, then I'd ask to speak to her supervisor. I'd be polite about it, but I'd call.
Please note: I AM NOT A DOCTOR. If you want medical advice, talk to your doctor. Whatever I post, there is probably some surgeon or other health care provider somewhere that disagrees with me. If you want to know what your surgeon thinks, then ask him or her. Check out my blog.
I'm in the same boat as you but a little behind you. I'm waiting for the surgeon's office to call to let me know that I've been medically approved which has taken over a month. I've called them three times now and they keep telling me my file is on the surgeon's desk. Apparently the other surgeon in this practice was injured and my surgeon has had to take up his patients. They can't even submit to insurance until the surgeon medically approves me! The waiting is killing me...every time my phone rings I get excited only to be disappointed. Ugh!!!!!
Sorry that you are going through the waiting game, its the suckiest game in the world! lol. I was told I was approved and scheduled for surgery in the same phone call, I really don't understand why it would take so long for them to call you get you scheduled. I would definitely call and leave a message. You are right, you need a date and your place of work needs a date, you have waited long enough on them.