What's your beef? (Rant Thread)
i am highly pissed at tri-cares medical record office!!! the hospital i will be having surgery at has sent them a fax twice! its been over a month now and i am slowly getting more irritated because they are being slooooow and had legally 30 days to send them... i'm trying to get this dang show on the road. i have people waiting on a surgery date. so they know when to visit, i'm waiting on it so i know when i can visit, if i can get tickets to something i want to go to, see my family! and they are taking their sweet butt time.... sigh... i just want my surgery date....and to get all other testing done
~shawna
I think you are awaiting the Medical Management Review (??)--for the preauth for surgery?. First, did you contact your regional contractor to confirm that they acknowledge receipt? (North 877-874-2273, South 800-444-5445, West 888-874-9378) IF you are using a civilian provider. They can tell you if they received the packet, when it's due to be complete, what the out come is, and when your doctor's office was/will be notified (usually within 24 hours of findings).
If you are awaiting the authorization from a MTF provider, start calling EVERY day AND contact your patient care advocate. Those access standards are there for a reason.
You might try physically going to pick up the records. They may hem and haw about it but you do have the right to transport the records yourself if this could speed up the process.
My beef is my husband is disabled and won't do anything other than the grocery shopping to help, while I put in 50+ hours working. And beef #2, That some people that get gastric bypass seem to think they can continue to eat the wrong choices and then wonder why they gain weight. and oh yea, they feel that they are being bullied on this site when they get answers they don't want to hear.