well, that did not go well

 Oh dear Kelly, I think that once you feel better you should call them back annd explain what happened and get a new appointment. Or maybe there is someone reputable in columbus that wouldn't be that far. Please continue to pursue the help you need becuz you deserve it!

Kelly, sorry you couldn't find the clinic but don't feel bad I go to the Cleveland Clinic and the buildings ARE very confusing.

If you go back you can go to any of the clinics buildings and ask for help. I hope you don't give up they might be able to help your back condition.