XP - post-op insurance problem update
Some of you saw my post late last week about the problems I was having with United Health Care not paying my surgeons bill and the calls I was getting from my surgeon's office. http://www.obesityhelp.com/forums/rny/3849990/xp-Post-op-ins urance-frustration/
On Thursday I filed a phone complaint with the US Dept of Labor. The agent was going to call the HR dept at the company.
Today I got a phone call from the company's HR dept and she is going to personally track my case and it is being sent to the company's vendor manager. I guess UHC is in the hot seat now. In fact, all of the insurance issues I brought up with the Dept of Labor are being addressed now (some are non-surgery related).
Hopefully the ball is rolling and it will be resolved soon.
Joyce
As a side note...I was told my someone who has UHC through Kraft that they are having the identical problem I'm having.
On Thursday I filed a phone complaint with the US Dept of Labor. The agent was going to call the HR dept at the company.
Today I got a phone call from the company's HR dept and she is going to personally track my case and it is being sent to the company's vendor manager. I guess UHC is in the hot seat now. In fact, all of the insurance issues I brought up with the Dept of Labor are being addressed now (some are non-surgery related).
Hopefully the ball is rolling and it will be resolved soon.
Joyce
As a side note...I was told my someone who has UHC through Kraft that they are having the identical problem I'm having.
day of surgery - 296 current goal - 195 highest ('98) - est'd 320
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