I AM BACK !!!

Good Morning everyone.....

Last night I decided to try my computer one more time. It let me type in letters and numbers and they were all right. I tried to log in and it wouldn't let me. I finally called Apple again....I got the most wonderful supervisor!!! He spoke with me for an hour and a half. He figured out what was happening. He then went about checking other things to be sure everything was as it should be. I have never in my life worked with any computer person that kind and caring. He had so much patients with me. He was very professional. He even had me checking on the cable connections to be sure nothing was off there. I was in tears when I called, afraid to hear what was wrong. He said, he would not leave me until I was satisfied that all was well. He went above and beyond!! He also sent me an email with all his phone numbers and work schedule. He asked that I call him directly as he knows me and my computer. I was so impressed!!! YES, I did write a note to him and also to APPLE about the service he provided.

I am VERY THANKFUL to GOD as I know he answered my prayers!! 

I am tired today but a good kind of tired!!!!

Love to you all and hugs and kisses too.....connnie d

Remember, if you spill stuff on it again...quickly unplug it and flip it over so the liquid will run back out and stay away from the mother board.   Apples insides are pretty secure and protected but still, it is always best to make sure no current is going to it and it is key board down so the drink will run out....Glad it is working. 

Awesome News Connie.  

I have an Apple Store about 30 minutes away, and had to go there a couple times for my Apple TV gizmo thing.  They were wonderful.

I'm glad you got the help you needed.

Hugs,

Trish