progress update
I called today to make sure the fax was successful-Yes H again. She said that the insurance approval letter did not have a necessary billing number on it. She said that she had left 2 messages and was waiting for a call back. I told her I would call and get it. I did and 5 minutes later (no phone messages necessary) had the number, call H back and gave it to her. Now The next step is slotted to take place tomorrow when I will be scheduled a tentative surgery date. Apparently I will be scheduled to see a surgeon 5 weeks prior to said scheduled date.
the system is so much like the National Health Service in the UK it is scary. No customer service-They tell you if, when or how you will be allowed to see the doctor and get surgery. I would really prefer to meet the guy who is going to be cutting and banding me before I actually agree on a date to have him do it.
So again the glass half full and empty all in one post!!