Hello? Is anyone home at HRRH? Oh ya? Then pick up the phone!

Lucile777
on 5/30/17 3:01 pm

So I just wanted to express my disdain with Humber. I try and try to get someone to pick up to no avail. ano especially today it went straight to voicemail like 5 different times. Like what the heck is up with this?

gbears
on 5/30/17 5:33 pm

I know all centers are different but I found that 845 (after most of the morning appointments are checked in) and 115 (right after lunch) worked well for getting someone on the phone.

Lap Band - 07/08 (not filled long) Referral OBN 04/16, Orientation 09/16, Nutrition Workshop 4/7/17, Nurse 4/24/17, Psych 5/15/17, Dietician 5/24/17, Internist 6/13/17 Consent 7/10/17 Surgery 9/29/2017

HW 4/17: 267 Opti Start 9/16/17: 254 Surgery 9/29: 240.8 M1:-18 M2:-14 M3:-9 M4:-5 M5:-6

GeorgianBay_Girl
on 5/31/17 8:01 am

Humber is horrrrrrrible at answering their phone! So frustrating. I blocked the number on my phone because I thought they weren't answering on purpose lol.

Hang in there, be persistent, it pays off!

Referral date: May 19, 2016 | Info session: July 12, 2016 | Surgeon Approval: December 2, 2016 | Pre Op: January 24, 2017 | Trio: February 9, 2017 | Surgery Date: March 3, 2017, Humber River Regional Hospital

Starting Weight: 253 | Post-Optifast Weight/day of surgery: 237 | Current Weight: 123.2

oneatatime
on 5/31/17 11:55 am
RNY on 09/01/17

LOL! Did blocking your number help?!

Success is not the key to happiness. Happiness is the key to success. Choose happy.

Opti -10 / M1 -25.5 / M2 -10 / M3 -14.5 / M4 -13 / M5 -10 / M6 -5.5 / M7 -9.5 / M8 -13.5 / M9 -0.5 / M10 -2.5 / M11 -2.5 / M12 +2 / M13 -5.5

Century Club and Onederland in month 7!!

GeorgianBay_Girl
on 6/1/17 4:27 am

Yes I think so!

Referral date: May 19, 2016 | Info session: July 12, 2016 | Surgeon Approval: December 2, 2016 | Pre Op: January 24, 2017 | Trio: February 9, 2017 | Surgery Date: March 3, 2017, Humber River Regional Hospital

Starting Weight: 253 | Post-Optifast Weight/day of surgery: 237 | Current Weight: 123.2

anncha
on 6/2/17 7:21 am

I thought it was only me they didn't answer too! Not to mention they don't return voicemails either. So frustrating.

anncha
on 6/2/17 7:44 am

I just called and they answered. I was put through to the booking line but they didn't answer and their mailbox is full so you can't even leave a message. Seriously frustrating.

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