CANCELLATION PROBLEM SOLVED

Linda M.
on 12/14/16 5:57 am - Orillia, Canada

Thank you for your great advice. I left a message on Monday and Tuesday, but hadn't heard back. I didn't know whether to accept this as their way of saying there weren't any cancellations or to call back again for clarification.

I was told that they always return phone messages. I left my work number and was here all day every day, but may have missed a call as I operate a shipping centre and "Tis the Season".

I called back, apologized for being a bother, and had my appointment switched from February 7th to January 5th. This way my staff member can go on holidays the first week of February as she had planned.

The gal didn't seem very happy today and I might have been just one of tens who call to bother her on a daily basis. I was friendly and appreciative and have to remind myself that I can't control how her day is going at work or whether she likes her job. Perseverance, in this case, paid off. The journey continues ...

Linda

Orientation: June 29th, 2016, Surgery March 22, 2017. Pre-surgery: 16 lbs, (Size 2x, 18/20), M1: 19 lbs. (Size 1x, 16/18), M2: 13 lbs. (Size 16, XL) M3: 10 lbs. (Size 14/16, large). M4: 6 lbs. (Size 14, large/medium). M5: 10 lbs. (Size 14, solid medium - lol), M6: 9 lbs. (Size 12, medium). M7: 8 lbs. (Size 10/12 and small/medium). M8: 7 lbs. (Size 10 and small/medium). M9: 2 lbs. (Size 8/10 - small/medium). Lost 100 lbs by Month 9! M10: 5 lbs. M11: 4 lbs. One year: 6 lbs. Total 111 lbs. lost!

Insert Fitness
on 12/14/16 7:28 am

Congratulations!

But seriously, it's literally her job to answer the phone, you aren't being a bother when you call. And it's your job to be your own best advocate. No one else is going to do it for you, there's nothing to ever feel guilty about.

exciting times ahead!

RNY Sept 8, 2016

M1:23, M2 :18, M3 :11, M4 :19, M5: 13, M6: 12, M7: 17, M8: 11, M9: 11.5, M10: 13, M11: 10, M12: 10 M13 : 7.6, M14: 6.9, M15: 6.7