Uploading profile pictures😁

(deactivated member)
on 1/10/15 7:15 pm

Did anyone else have difficulty uploading a profile or any picture on OH?  What am I doing wrong.  Tried it thru laptop and iPad.  Help 

Carmela V.
on 1/10/15 10:10 pm - Whitby, Canada
RNY on 01/30/15

I am having trouble too.  Every photo or picture off the website that I saved doesn't work,  all it says is that it's too large a file.

Referral sent Mar. 28, 2014, Orientation July 10, 2014, Surgeon Consultation Sept. 12, 2014, Internist Dr. Glazier Oct. 6, 2014, Sleep Test Oct.17, 2014,  RD Nov. 24, 2014, SW Nov. 24, 2014, RN Nov. 24, 2014, Dr. Sohi (2nd appt.) Dec. 2, 2014, Dr. Glazier (2nd Appt.) Dec. 16, 2014, Surgery day  - HRRH Jan. 30, 2015. HW 309, Opti Starting Weight 305, SW 288, Operating Surgeon Dr. Starr

    
Karen M.
on 1/10/15 11:15 pm - Mississauga, Canada

I've had no issues with uploading from my desktop or my lap top. My iPad, on the other hand, has been an issue and I know many people report problems with photos who use an iPad. I would contact Oh tech support and let them know of your issue, perhaps they can help.

K.

 

Karen

Ontario Recipes Forum - http://www.obesityhelp.com/group/ontario_recipes/

(deactivated member)
on 1/10/15 11:32 pm

Thanks Karen I think tech support is the right way to go!  

bee28
on 1/11/15 12:11 am - Sarnia, Canada
RNY on 12/09/14

Just curious how we can get our surgery date in the profile like you have yours?

        
Karen M.
on 1/11/15 12:15 am - Mississauga, Canada

Gosh, I added it so many years ago. I *think* if you go to My OH on the top right and click on Medical History you can add a surgery type, date, and your surgeon.

 

Karen

Ontario Recipes Forum - http://www.obesityhelp.com/group/ontario_recipes/

bee28
on 1/11/15 3:31 am - Sarnia, Canada
RNY on 12/09/14

Thank you that was perfect :D

        
bee28
on 1/11/15 12:11 am - Sarnia, Canada
RNY on 12/09/14

I had the same issue.. Someone mentioned before about posting one of your Facebook photos (if you have Facebook) to save one of those either on your phone or your computer and then uploading to here. Worth a try, it worked for me that way.

        
(deactivated member)
on 1/11/15 12:15 am

Thanks Bee..... I will try that 

(deactivated member)
on 1/11/15 7:49 am - Toronto, Canada
RNY on 10/20/14

For a profile picture I had to resize my photo, because OH won't accept it unless it's a specific size. 

For albums, I don't seem to have any problems. I did stop coming onto the site on my iPad though, I found it more finnicky rather than on my laptop or phone. 

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