I emailed the company too and they said the same thing -- no health risk, problem with protein in the chocolate ones. They were suppose to send me a refund cheque as well and it still hasn't arrived.

St joes hamilton offers that u can drink "diabetic boost" or instant carnation breakfast no sugar chocolate. Not sure if either is cost effective though as u need bottles to the one premier shake but certainly a nice change in flavour! Enjoy!

Good to know. Thanks for the info.

the last 3 boxes of chocolate i have bought have been chunky too....ugh. i just sip it through my teeth and it goes down. it doesn't taste weird, it's just slimy.

one box of vanilla i had a few months back was like that as well.

im not sure what else to try, since i love the convenience of pre-made.

I agree, I like the convenience of the premade too, but willing to switch to powder. I'll let you know what I come up with.