PLEASE pinch me!
Well, I got an e-mail from Aetna member services and I'M APPROVED!!!!! Just need to wait for the "official" letter now. I'm in total shock and amazed that this has FINALLY happened.
I've been "engaged" in battle with them since August 27th. I have been given incorrect information, bounced from one person to the next, given incorrect contact information and phone numbers. I told them they were the most incompetient company I've had the displeasure of dealing with in a very long time. I was polite-but firm and I don't know if that helped or not but at least it allowed me to vent!
For anyone trying to get approved, don't give up and keep on them!
Beth