SOOOO mad I want to cry

Can you do 3 way calling? I would try and find a way to get them all on the phone at the same time and let them duke it out.

Good luck

I really hope things get better for you guys.  I dont have a lot of advice except to say try to be patient.  Its very hard I know.  I too had to do the 6 month diet history supervised by a dr.  The whole process took me over a year to complete.  I however had to fight my insurance company.  I did in the end get them to change their rules on this surgery.  It wasnt a fight I wanted to have but I stayed strong and it worked out.  My insurance company did not  have out of network benefits for this type of surgery.  Well guess what now they do.  I have now changed it so that others after me dont have to fight as hard.  I finally finshed all the tests and insurance "hoopla" and I was approved though both my insurance carriers. Man I was so excited I felt wow I finally did it.  Well now I am waiting again.  This whole process takes a long time.  I am now waiting for a surgery date.  I have heard that it took some people 2 months after approval to get a date with the same surgeon I am going to.  But I just keep my chin up.  I have a lot more to get through and I figure all of this is worth the wait to gain my health back.

So with all that said I really hope things work out and get better.  Just keep pushing through you will get there.  So try your best to not let these little set backs get you down.  Hang in there!

amy

DON'T WORRY!!  I am jumping through the hoops right now myself. I have MMOH and they require 6 mos of monitored dieting (they accept WW, so maybe yours does too!). I just bought my second 13 weeks of tickets so I am already halfway there and it hasn't even felt that long! Just keep your eye on the prize. At 44 y/o I figure I can wait another 5 mos to start a new life. I just tell myself "keep your chins up". I agree that it is crucial to get names and ID's when talking to the insurance company. I can make back to back calls and get completely different information both times. You've come this far just document and call and PERSIST.

unfortunately I think alot of people, including myself have been thru that. when calling the insurance company you get one answer and then the surgeons office says another, mostly b/c the CSR on the insurance end either doesnt know what is required or doesnt want to take the time to find out and only gives the basics

( I went thru this with Buckeye-medicaid, I had to call at least 4 different times to get the correct info from them)
Good luck in your journey