READY TO BLOW !!!
OK, just when I thought Cigna couldn't possibly **** me off any more than they already have whamo! 
I am absolutely at my end with them. After waiting almost 3 weeks now on my 2nd level appeal, calling every day and speaking to tons of incompetant reps 
I am told today that a letter was mailed to me yesterday to tell me that all 2nd level appeals should have gone to my companies HR dept. It took them three weeks, 5 faxes and 2 overnight mailings to tell me this!! So I take a few deep breaths and go to my HR manager explaining the entire story from beginning to end. It turns out they do handle the 2nd level appeals and she is going to do her best to expedite this for me. It has to go in front of the board and our company lawyer. Since my surgery is scheduled in 2 weeks hopefully they will be able to move quickly. HR is filing a complant against Cigna 
for the complete mishandling of my case and misinformation, not to mention all the time and stress this has caused me. Well, thanks for letting me vent yet again, boy I could sure use a good cry or hug or something..
Susan
I am absolutely at my end with them. After waiting almost 3 weeks now on my 2nd level appeal, calling every day and speaking to tons of incompetant reps I am told today that a letter was mailed to me yesterday to tell me that all 2nd level appeals should have gone to my companies HR dept. It took them three weeks, 5 faxes and 2 overnight mailings to tell me this!! So I take a few deep breaths and go to my HR manager explaining the entire story from beginning to end. It turns out they do handle the 2nd level appeals and she is going to do her best to expedite this for me. It has to go in front of the board and our company lawyer. Since my surgery is scheduled in 2 weeks hopefully they will be able to move quickly. HR is filing a complant against Cigna for the complete mishandling of my case and misinformation, not to mention all the time and stress this has caused me. Well, thanks for letting me vent yet again, boy I could sure use a good cry or hug or something..
Susan 
Susan
FIrst of all . heres that hug you need (((((((((((((SUSAN)))))))))))
Keep up your persistance I know you are getting frustrated... but looks like you are making some headway here. You have alot of people pulling for you and you know you have many on here Rooting for you and praying for you.. Hang in there
Dawn
Dawn Hi ((((Dawn)))) 
Thanks for the hug. I hope all is well with you, you look great!! Yes, Cigna is driving me to drink!! But I am giving it to God and reminding myself that everything happens for a reason and this will all work out like it's supposed to. I always have United to fall back on, but I have a positive feeling knowing it's in my employers hands now. Talk to you soon.
Susan
Thanks for the hug. I hope all is well with you, you look great!! Yes, Cigna is driving me to drink!! But I am giving it to God and reminding myself that everything happens for a reason and this will all work out like it's supposed to. I always have United to fall back on, but I have a positive feeling knowing it's in my employers hands now. Talk to you soon.
Susan 
huh? Thanks for thinking of me. God bless.
Susan 
Susan,
Sorry to hear Cigna is giving you such a hard time. It does seem like you are finally getting somewhere. Try to keep your patience, I know how hard that can be. Stay positive, think of the future and how you will be laughing 
at this situation after having your surgery and losing all your weight!!
Good things come to those who wait! 
~Kristin
at this situation after having your surgery and losing all your weight!!
Good things come to those who wait!
~Kristin Most Active
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