Considering Mexico Bariatric Center for your surgery? Yikes!
March 16, 2016
Hello! If you're reading this you might be considering getting your surgery in Mexico at the MexicoBariatricCenter. I am post op day 6 right now, have a fever of 102.5, and am feeling pretty crummy atm.
FYI: I am a nursing student in my 4th block so I have some understanding of pharmacology and the importance of sterile/aseptic procedures.
The positives:
Price was about $4300 plus airfare, incidentals, tipping, etc. I estimate I spent close to $5k in all.
Hotel accommodation and staff at the Hyatt Place in Tijuana was great. They will give you as much chicken or beef broth, sugar-free lime popsicles, or various flavors of sugar-free jello that you want.
Surgeons and the Anesthesiologist were professional and did a first rate job.
30 minute ride from San Diego Airport to the Mexico Border and another 15 minutes to the hotel. The hospital is only 10 minutes away from the hotel btw.
Negatives:
Oh..... where to start....
Mexico Bariatric Center has outsourced their aftercare to a third party. The "nurses" responsible for helping with post-care are no more knowledgeable than Medical Assistants, although they do have a little medication administration training. However, their severely limited training, and understanding of bacteria becomes quite evident when witnessing their attempts (or lack there of) to prevent the spread of bacteria. Here are just a few examples: I never once witnessed a "nurse" use the hand sanitizer on the wall or wash their hands upon entering my room. I did witness my "nurse", Cesar, blow into his gloves to help open them up before sticking his hands in them. That sort of thing would probably get you fired in the United States. IV ports were frequently not cleaned or were simply given a quick single swipe of the alcohol pad before injecting medications into them. Those IV ports gets dragged all over the place and probably have little microscopic bits of feces and drug resistant bacteria on them. Which is a little like mainlining feces directly into my blood stream. When I told them I wanted them to do it correctly they would respond with "It's ok, don't worry, don't worry." And they'd just keep on doing what they were doing, as if my objections were completely irrelevant. Eventually I had to call and speak to the hospital administrator to have my "nurse" replaced with someone more competent.
INTEGRITY is not something I found a great deal of with the non-management staff members. Perhaps placating (i.e., lying) is par for the course over there, but it was common enough that very quickly I realized I couldn't trust anything I was being told on face value. Please understand that this was a big issue that reoccurred on multiple occasions. Trusting the staff to do what they say they are going to do, or when they are going to do it, is a huge mistake. This includes the drivers as well. I can't overemphasize this enough.... to be fair, the management was great though, however they have nothing to do with patient aftercare.
The third morning after the surgery several of the patients had been cleared to go and we were driven to a "Pharmacy". The "Pharmacist" behind the counter was selling anything and everything. He was trying to get us to buy different antibiotics than the ones we were sent home with. I don't think he realized that not all antibiotics work on all bacteria and you can't just take whatever. He did give out free samples of vitamin-B shots and Viagra for those who were interested. Did I mention this was the pharmacy the Mexico Bariatric Center sent us to? I ended up buying a few items while I was there only to discover we had been charged 300-400% more than the pharmacy at the grocery store across from the Hotel. The driver will then offer to take you and the other patients on a "tour and some shopping". These stores inflate their prices for the patients and provide a kickback to the driver (and most likely the Mexico Bariatric Center) just like the pharmacy did.
PAIN MANAGEMENT! Unless you are willing to pay the extra $1000 for the pain pump that comes with either morphine or Dilaudid you will be offered the ghetto version of pain meds (e.g., Ketorolac, tramadol). Although these medications do help offset the pain they do not provide the additional benefit of the euphoric feeling from narcotics. They will offer you all sorts of ridiculous reasons whey they don't want to give you those medications and if you don't have a background in pharmacology you may actually start to believe them. But, they are lying to you. Remember, if you spent the extra $1000 you could have all the narcotic pain meds you wanted in the form of a patient controlled pain pump. I honestly believe they tried to keep people in enough pain that they would agree to spend the extra money. One "nurse" told me that they wouldn't give them to me because of the nausea. However, they give you meds for nausea. "Doctor" Sing tried to convince me that the reason they don't give narcotics is because people are less likely to do their breathing exercises..... Ummmm.... the #1 reason people don't do breathing exercises or participate in their aftercare not a lack of motivation or education on the benefits, but is lack of pain management. That's not my opinion, that's a fact. It was just one stupid excuse after another. The additional pain I (and many other patients) endured as a result of these penny pinching, dishonest, dimwits would be criminal in the United States. You'll get plenty of narcotic pain meds if you choose to have the surgery here in the states.
I was advised by that I do not need a passport, by Leili Kohan my patient coordinator, to enter Mexico because their company has a special medical pass, which lets them get across the border without the long wait times. Leili was adamant about that. What she failed to mention was that in order to re-enter the U.S. you definitely need one. I was fortunate in that I ordered a passport just in case otherwise I would probably still be in Mexico right now.
Summary:
I am glad I had the surgery despite what I have and continue to go through. I've already lost 11 lbs in 6 days! I wouldn't be opposed to having some other type of surgery in Mexico at a later date. However, I would absolutely NOT RECOMMEND the MEXICO BARIATRIC center. Additionally, make sure that narcotic pain medication (e.g., Percoset, Vicoden) will be available if you go to any facility that offers pain pumps for additional fees, and have them put it in writing stating you get a full refund for all services rendered if this is not the case. Trust me on this, unless you're one of the rare people who felt absolutely fine, you are going to want narcotics.
Here is something interesting of note. There were people (young women in their late 20's early 30's) who were getting gastric sleeve surgery who were maybe 10-20 lbs over weight. They weren't there for revisions or anything like that. Just an elective surgery to help them stay thin and beautiful.
March 16, 2016
Hello! If you're reading this you might be considering getting your surgery in Mexico at the MexicoBariatricCenter. I am post op day 6 right now, have a fever of 102.5, and am feeling pretty crummy atm.
FYI: I am a nursing student in my 4th block so I have some understanding of pharmacology and the importance of sterile/aseptic procedures.
The positives:
Price was about $4300 plus airfare, incidentals, tipping, etc. I estimate I spent close to $5k in all.
Hotel accommodation and staff at the Hyatt Place in Tijuana was great. They will give you as much chicken or beef broth, sugar-free lime popsicles, or various flavors of sugar-free jello that you want.
Surgeons and the Anesthesiologist were professional and did a first rate job.
30 minute ride from San Diego Airport to the Mexico Border and another 15 minutes to the hotel. The hospital is only 10 minutes away from the hotel btw.
Negatives:
Oh..... where to start....
Mexico Bariatric Center has outsourced their aftercare to a third party. The "nurses" responsible for helping with post-care are no more knowledgeable than Medical Assistants, although they do have a little medication administration training. However, their severely limited training, and understanding of bacteria becomes quite evident when witnessing their attempts (or lack there of) to prevent the spread of bacteria. Here are just a few examples: I never once witnessed a "nurse" use the hand sanitizer on the wall or wash their hands upon entering my room. I did witness my "nurse", Cesar, blow into his gloves to help open them up before sticking his hands in them. That sort of thing would probably get you fired in the United States. IV ports were frequently not cleaned or were simply given a quick single swipe of the alcohol pad before injecting medications into them. Those IV ports gets dragged all over the place and probably have little microscopic bits of feces and drug resistant bacteria on them. Which is a little like mainlining feces directly into my blood stream. When I told them I wanted them to do it correctly they would respond with "It's ok, don't worry, don't worry." And they'd just keep on doing what they were doing, as if my objections were completely irrelevant. Eventually I had to call and speak to the hospital administrator to have my "nurse" replaced with someone more competent.
INTEGRITY is not something I found a great deal of with the non-management staff members. Perhaps placating (i.e., lying) is par for the course over there, but it was common enough that very quickly I realized I couldn't trust anything I was being told on face value. Please understand that this was a big issue that reoccurred on multiple occasions. Trusting the staff to do what they say they are going to do, or when they are going to do it, is a huge mistake. This includes the drivers as well. I can't overemphasize this enough.... to be fair, the management was great though, however they have nothing to do with patient aftercare.
The third morning after the surgery several of the patients had been cleared to go and we were driven to a "Pharmacy". The "Pharmacist" behind the counter was selling anything and everything. He was trying to get us to buy different antibiotics than the ones we were sent home with. I don't think he realized that not all antibiotics work on all bacteria and you can't just take whatever. He did give out free samples of vitamin-B shots and Viagra for those who were interested. Did I mention this was the pharmacy the Mexico Bariatric Center sent us to? I ended up buying a few items while I was there only to discover we had been charged 300-400% more than the pharmacy at the grocery store across from the Hotel. The driver will then offer to take you and the other patients on a "tour and some shopping". These stores inflate their prices for the patients and provide a kickback to the driver (and most likely the Mexico Bariatric Center) just like the pharmacy did.
PAIN MANAGEMENT! Unless you are willing to pay the extra $1000 for the pain pump that comes with either morphine or Dilaudid you will be offered the ghetto version of pain meds (e.g., Ketorolac, tramadol). Although these medications do help offset the pain they do not provide the additional benefit of the euphoric feeling from narcotics. They will offer you all sorts of ridiculous reasons whey they don't want to give you those medications and if you don't have a background in pharmacology you may actually start to believe them. But, they are lying to you. Remember, if you spent the extra $1000 you could have all the narcotic pain meds you wanted in the form of a patient controlled pain pump. I honestly believe they tried to keep people in enough pain that they would agree to spend the extra money. One "nurse" told me that they wouldn't give them to me because of the nausea. However, they give you meds for nausea. "Doctor" Sing tried to convince me that the reason they don't give narcotics is because people are less likely to do their breathing exercises..... Ummmm.... the #1 reason people don't do breathing exercises or participate in their aftercare not a lack of motivation or education on the benefits, but is lack of pain management. That's not my opinion, that's a fact. It was just one stupid excuse after another. The additional pain I (and many other patients) endured as a result of these penny pinching, dishonest, dimwits would be criminal in the United States. You'll get plenty of narcotic pain meds if you choose to have the surgery here in the states.
I was advised by that I do not need a passport, by Leili Kohan my patient coordinator, to enter Mexico because their company has a special medical pass, which lets them get across the border without the long wait times. Leili was adamant about that. What she failed to mention was that in order to re-enter the U.S. you definitely need one. I was fortunate in that I ordered a passport just in case otherwise I would probably still be in Mexico right now.
Summary:
I am glad I had the surgery despite what I have and continue to go through. I've already lost 11 lbs in 6 days! I wouldn't be opposed to having some other type of surgery in Mexico at a later date. However, I would absolutely NOT RECOMMEND the MEXICO BARIATRIC center. Additionally, make sure that narcotic pain medication (e.g., Percoset, Vicoden) will be available if you go to any facility that offers pain pumps for additional fees, and have them put it in writing stating you get a full refund for all services rendered if this is not the case. Trust me on this, unless you're one of the rare people who felt absolutely fine, you are going to want narcotics.
Here is something interesting of note. There were people (young women in their late 20's early 30's) who were getting gastric sleeve surgery who were maybe 10-20 lbs over weight. They weren't there for revisions or anything like that. Just an elective surgery to help them stay thin and beautiful.
my experience in MX was nothing like yours.
Ppl have to realizr MX is not the US and things are done differently, though not necessarily wrong. Universal precautions in the US were developed to protect medical staff from infectious patients, not to protect patients from the staff.
I am a retired nurse after 22 years. I watched for the things that mattered and let the rest go.
my price included a pain pump dispensing morphine and I was kept comfortable. It is true you get what you pay for.
Maybe you should have shopped around more?
i have had three weight loss surgeries in MX plus a huge round of plastics and 3 dental implants and I have never had an experience like yours. So sorry you did.
I should have paid the extra $1000 for the pain pump. I probably could have talked them down to $600. I think the qualification of the attending nurse may have higher due to the administration and monitoring of narcotics. I've spent over a decade living in 3rd world countries in SE Asia and the Middle East. I've traveled to close to 50 different countries and was still surprised that there wasn't at least a greater effort on the part of the mexicobariatriccenter to provide more competent care. It would have been comical if it wasn't happening to me. I've had amazing medical care in the past in both the Philippines and Thailand. I've also heard great things about facilities in India as well. Originally, I was thinking I might want to travel to one of these destinations for the surgery, but time constraints kept me closer to home (i.e., Mexico). However, why couldn't I have just paid an extra $100 for a dozen prn percosets?
I should have paid the extra $1000 for the pain pump. I probably could have talked them down to $600. I think the qualification of the attending nurse may have higher due to the administration and monitoring of narcotics. I've spent over a decade living in 3rd world countries in SE Asia and the Middle East. I've traveled to close to 50 different countries and was still surprised that there wasn't at least a greater effort on the part of the mexicobariatriccenter to provide more competent care. It would have been comical if it wasn't happening to me. I've had amazing medical care in the past in both the Philippines and Thailand. I've also heard great things about facilities in India as well. Originally, I was thinking I might want to travel to one of these destinations for the surgery, but time constraints kept me closer to home (i.e., Mexico). However, why couldn't I have just paid an extra $100 for a dozen prn percosets?
I can't answer any of your questions, obviously. It is true that there are better and worse groups in MX just as in anywhere else.
We do get what we pay for and in this case for me it was worth paying more.
So glad I read this, I was just talking with them to do a revision. They had mentioned a passport was not needed but Im ordering one because I know there's no way I'd get back in without it lol ....as far as the rest goes, I'm sorry you had such a horrible experience but thank you for sharing, Im definitely going to shop around more and ask a lot more questions :)
