Dr. Elias Ortiz@ Mi Doctor Hospital
Yes, they do have WiFi. Just ask for the log-in info at checkin. I used Google Hangout while I was at the hotel. I used the hospital phone while I was at the hospital. They have a cordless phone that you can take in your room for a few minutes to check in with family. Keep in mind this is a single phone for everyone to share.
No, I didn't call collect. Just walk out to the nurses station and ask to use the phone. Most people were walking the hall, and not really talking on the phone much. So I was able to use it whenever I felt the need. There might have been one occasion I wanted to use the phone and someone was on it. But, by the time I woke up they were off and I was given the phone. You are not at the hospital for very long. I stayed a day longer (as I had bypass). So when you get to the hotel, you can google hangout or google chat or skype or whatever you choose. I was determined to have a GREAT experience, so I didn't let the small stuff bother me. For example, the ice pop they give you at the hotel was not the "best", and I probably wouldn't touch it if I were at home. However, during MY trip to have MY surgery, I told myself it was the BEST ice pop the world could offer. I said to myself "wow, if you focus really hard you can actually taste the hint of fruit. oh, this is such a delicate flavor." I know, a bit much. But... it was one of the best experiences of my life. The first day of the rest of my life. AND I have been living every since.