need help! I have Cigna

I have been denied 3 times by cigna and the last time I had done everything they asked for the 6 month dr. documented program and all. my problem is they said it wasnt detailed enough, that my dr. didnt keep a detailed record so they said I can take in a journal to the dr. and have them type it and send it in....i just dont know how to make up this journal of 6 mo. diet....I didnt keep records either. they have my weight every month they 2 letters from the dr. saying what all she told me to do, (meds, diet, exercize..etc. I need a guideline to go by on writing my journal fro them.

Regina, sounds to me that the best tactic you can take is make Cigna give you a WRITTEN example of what they will require. You should be able to then fill in the weight records you've kept, and be very specific with your doctor in asking them to complete their part. Most doctor offices will be happy to give you what you need...once you can explain what that is.