bcbs federal wa state question.

we just switched from group health to bcbs yesterday. when i called them to inquire about gastric bypass, i was told they covered the surgery but nothing else. does this mean i have to pay for all pre op and post op appts myself? i dont understand why they pay for the surgery but not the preop that goes along with the surgery. any input would be great. thanks. dawn

This question can't be answered without reading your summary plan description booklet. Check under EXCLUSIONS. I would suggest that you get your employer's benefit department involved if you still have questions.