denied wrong code
Tamera,
Don't let them get in your way. If you have to make an appointment to see him or her for something. (make it up) And when you are face to face with him or her tell them they have messed up on the coding and give them the right code. If you don't they will put you off and put you off till you get angry. And you don't want to get that far. Just make them understand this is so important to you and they need to do it right.
I wish you luck.