Cigna Denied!

Re-Posted from the RNY forum

After reading lots and lots of posts on this site, I really can't say I'm surprised. I got the usual "Missing Paperwork" runaround.  It's so frustrating because my surgery date is the 30th of this month (my surgeon is very busy and so they scheduled me back in April) Cigna has had my paperwork, all of it, since June 2. Now they say it will take 5 more days to give me an answer. I'm supposed to start my liquid diet on Monday!! Does anyone know how long an approval is generally good for? It could be months before the surgeon is able to fit me in if we have to change the date.

I believe an approval is good for at least 6 months.  I have CIGNA as well and was denied the first time for the same reason.  It took about 2 weeks for the appeal to be approved.  Good luck.