Aetna and BMI documentation

Amy D.
on 10/18/11 11:05 am - VA
RNY on 03/13/12
I am just beginning the WLS process and have my first appt this week. I have Aetna, and am concerned about proving that I have had a BMI of over 40 for the past 2 years. I (like many obese people) have pretty much avoided the doctor for the past few years. I had my last visit to my gyn in Feb 2008 and then no other doc visits until Aug 2011. Anyone with any experience with Aetna have any ideas on how this might affect my approval? Any suggestions on where to go with the appeals process if I'm denied for this reason would be appreciated.  My BMI has certainly not been below 40 for the past several years--currently it is at 46 and has been for a while.

Thanks for any help! I'm a nervous nellie so I'm driving myself crazy with this. I know that the insurance coordinator will help me with some of this, but any BTDT stories would be great!

Nan2008
on 10/26/11 5:04 am - Midland, MI
Hi Amy,

I had surgery in 2009 and all three of my children had surgery in 2010.  We all are covered under my insurance which is Aetna so I know the approval process pretty well.  Three of us did the 3 month multidisciplinary program and my one son did the 6 month supervised.
Two of us were denied at first and had to appeal before getting approved and my two sons were approved right away. 

I can tell you from experience you will need to show a 2 year history or they will deny.  I can totally relate to avoiding the doctor when you are overweight - I did the same thing.  Do you have a recorded weight ANYWHERE??  Weigh****chers records, ER, urgent care, anywhere that may have weighed you in that time frame.  It doesn't have to be from your doctor.  I was missing a year, but had documentation (weigh****chers attendance card) that showed my weight.  My son also was missing a year but he had been to urgent care in that year so we called them and got a copy of that office visit to submit because it had his weight on. 

Worst case scenerio, and it is not what you are going to want to hear, is you will have to wait until Aug 2013 so you will be able to show your 2 year history.

You can try to submit and see what happens, and try an appeal.  I have appeal letters from myself and my physician if you get yourself in that spot and need samples.....

Good Luck to you!!

Nan

Nan

HW 300
/ SW 280 / CW 138 /
GW 140
Hit Goal 4/2/2010

        
Amy D.
on 10/26/11 11:14 am, edited 10/27/11 4:30 am - VA
RNY on 03/13/12
Thanks for your response!

After I posted this in a panic, I realized that I had seen a specialist within the past two years who I figured probably did document my weight. It wasn't for anything major and I had really forgotten about it since no treatment was necessary. I called their office and they do have my weight documented on the 2 visits--and even included the dreaded words "morbidly obese". That should do it, I think, in addition to my new PCP that I began seeing earlier this year. Since I won't be eligble for surgery until January/February 2012, the ins person at the doc's office said I only need documentation from 2010 and 2011, so I think I've got it covered.

I'm so nervous about possibly being denied. I haven't done any official type diets since 2003--and at that time I lost 105 lbs. on weigh****chers (took me no time to gain it back). The insurance person thinks that was too long ago for the insurance to consider it a real effort. It's not like I haven't tried to lose weight since then, I just haven't spent money on it. Anyway, we'll see what happens. She seems to think it'll be okay to say that I've tried dieting on my own.

I worry about everything! It's my thing. Thanks, again, for responding. Sorry for writing you a book in response!

EDITED: change feb 2013 to 2012, duh.

        
HW: 272 lbs. (BMI 49.7)     SW: 237 lbs. (BMI 43.3)    GW: 140 lbs. (BMI 25.6)   
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