Aetna- pre cert vs approval? confused

mrsconrad
on 11/15/10 4:56 am - Steger, IL
When I got my insurance letter about the reversal of my my denial, it sad that the surgery still had to be precertified by calling the number on my card.  do I do this or does the surgeons office?  now I am a little confused!
        
BethR311
on 11/21/10 1:11 am - Fort Wayne, IN
The surgeon's office does it.  And congrats on the reversal!
        



    
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