so pissed about great west healthcare!

Olivia L.
on 10/4/09 5:40 am
great west seems to have the longest list of requirements i have seen for any insurance provider. i absolutely hate it. it seems like whatever i do it is never enough for them!!!  does anyone else have great west?
 xoxo Olivia   
HW: 428 August 2009
CW: 220 June2012
GW:175 September 2012?!





Dainty10550
on 10/4/09 8:35 am
what are the requirements?
Olivia L.
on 10/4/09 11:13 am

GREAT WEST HEALTHCARE

Required Documentation:

  • Presence of morbid obesity with a Body mass index (BMI)* of 40 or greater than 35 with a significant co-morbid condition such as:

A. Life threatening cardiopulmonary disease; or

B. Disabling degenerative joint disease of the lower extremities; or

C. Type 2 diabetes mellitus; or

D. Obesity related pulmonary hypertension

E. Clinically significant asthma; or

F. Obesity related cardiomyopathy; or

G. Moderate to severe gastric esophageal reflux disease; or

H. Uncontrolled hypertension.

  • Minimum age of 18.
  • Weight management history whi*****ludes all of the following:
    • A. Obesity duration greater than five years.
    • B. Participation in a weight loss program for six months (within the last two years) with chart notes that include documentation of all of the following:
      • a. Dietary program for weight loss which consists of a very low calorie diet program (i.e. Optifast), Nutri-Systems, Jenny Craig or Weigh****chers whi*****ludes monthly weigh-ins and nutritional analysis.
      • b. Monthly clinical encounters with a healthcare professional who does not perform weight loss surgery.
      • c. Increased activity/exercise regimen unless contraindicated.
      • d. Behavior modification program supervised by a qualified professional to reinforce dietary therapy and increased physical activity.
      • e. Weight loss management history includes pharmacotherapy with physician prescribed weight loss drugs or documentation of why pharmacotherapy was not tried.
  • Multidisciplinary pre-operative evaluation that includes all the following:

    A. Nutritional evaluation by a licensed nutritionist, dietitian or physician.

    B. Medical evaluation that addresses endocrine disorder or other cause of excessive weight gain that might

    be reversible without surgery

    C. Psychological evaluation by a licensed mental healthcare professional that addresses the following:

    • a. Absence of problems related to alcohol or substance abuse for at least one year.
    • b. Absence of major psychotic or disabling mental health diagnosis including mania,
    • schizophrenia, et. al.
    • c. Absence of compulsive or obsessive-compulsive disorder.
    • d. Eating disorders (i.e. bulimia)
    • e. Likelihood of willingness to comply with post-op requirements.
  • Commitment to planned post-op multidisciplinary approach that includes on-going regular meetings, at least monthly for first six months post-op, with psychiatric or psychological support/consultation and dietician or nutritionist support/consultation and exercise.

Great-West will deny our request for obesity surgery if this documentation is not provided, therefore we will not contact your insurance company until we receive this documentation

 xoxo Olivia   
HW: 428 August 2009
CW: 220 June2012
GW:175 September 2012?!





allformykids
on 10/4/09 12:55 pm
It does seem overly long... Sucks!
What I would do is get a three ring binder and put the dividers in it and have a section for each thing that they want. keep everyhting in there and in the front I would have a check list so that you can show you have everything and know where it all is :)

Good Luck!!!! Just think, only 6 months!! that means that you'llbe good to submit by March :)
Olivia L.
on 10/7/09 6:15 am
wow i can't believe i never thought of doing that! lol i am definatley gonna do that! i just hope my diet logs are sufficiant. also i am doing a doctor supervised weight loss paired with medication, i am not doing WW, or jenny craig. so i hope this isn't all for nothing.
 xoxo Olivia   
HW: 428 August 2009
CW: 220 June2012
GW:175 September 2012?!





mrs.galloway
on 10/6/09 5:07 pm
i have great west. im in about my 4th month of the 6 month requirement..ive been doing most of stuff through my surgeons group.  i can honestly say that i feel llike my future depends on greatwest to approve this surgery. im youngbut i know that if i dont have this surgery i will never have the quality of llife that i would with it. i cant say about the approval process until i get that far but i hope its not as bad as it sounds. how far are you into the journey??
Olivia L.
on 10/7/09 6:18 am, edited 10/7/09 6:21 am
we are neck and neck! i am just stating my 4th month also! i was prescribed Phentermine, which i hope is acceptable. do you work for great west? i've gone from 428(my highest) to 392! what about you?
 xoxo Olivia   
HW: 428 August 2009
CW: 220 June2012
GW:175 September 2012?!





MissDizime
on 10/7/09 4:23 am - Roswell, NM
Revision on 05/02/16
Hi there.  I also have Great West Healthcare but they recently merged with Cigna about a year ago.  Now they are using Cigna's guidelines which are relatively standard. 

CIGNA GUIDELINES

Required Documentation:

BMI of 40 or 35 and higher with one or more co-morbidities for at least one year with all of the following criteria:

  • At least 18 years of age and/or full skeletal growth.
  • Documentation of a 26 consecutive week (6 months) professionally supervised weight loss program within the last two years. This could include programs such as Weigh****chers, or a program by a physician.
  • Internal Medical clearance to include a history and physical, height, weight, body frame, blood pressure readings, and lab testing. This can be done through your primary care physician.
  • A consultation from a dietician.
  • A psychological evaluation.

Cigna is denying our request for obesity surgery if this documentation is not provided; therefore we will not contact your insurance company until we receive this documentation.

You may want to contact your insurance company and make sure that this information is correct.  I recently received my approval from Cigna/Greatwest Healthcare.  They approved me in less than an hour.  The agent that approved me told my surgeon's office that the fast approval was largely due to the organization of my file. She said that I made her job so easy for her because I provided her with all the information needed to make an informed decision. She stated that the biggest downfall for most people is that they send their information to the insurance company or sureons office in parts.  That is when you run the risk of things getting lost or misplaced. I collected all my information before I submitted it to my surgeon.  I did not send single documents.  I visited my doctor once a month for 6 months and documented every visit and what we discussed.  I documented all exercise and daily calorie intake totaling 1500 calories a day.  I also wrote a very personal letter from myself to the insurance company reassuring them that I was prepared for the change that will soon occur in my life.  I was nervous that it would take weeks or months to get approved and I had heard that Cigna was a nightmare but it was a breeze!!!  If you need any help just let me know and I will assist you as best as I can.  Good Luck!!!

 Christina             
 
 

Olivia L.
on 10/7/09 6:28 am
i do a food log every day but i dont take down the calories unless there is a label on what im eating. and i dont know if i even get up to 1500 a day! now im getting nervous! And i need to check to see if I have Cigna. i am on my mothers insurance so its hard to talk to her about this because she is a 6 foot tall skinny girl! but i guess i should just suck it up and do it!!
 xoxo Olivia   
HW: 428 August 2009
CW: 220 June2012
GW:175 September 2012?!





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