39 days for approval...Update
Hi ~ new to the insurance board ~ I work at a church and I have Highmark BCBS. I check beforehand, they will cover LapBand, which I am doing. I had hoops to jump through, which I did. When the paperwork was sent to insurance we were told that it would be 30 days. I began calling a week after the fax was sent and two weeks after. The surgeon's insurance office began calling at that time, too. We were both told that it would be 30 days. So, 30 days comes and goes and I call back. Now, I'm told that it could be 35 to 40 days. This Thursday will be 40 days. Has anyone heard of this? I'm really starting to lose hope here. At this point, I wish I would just hear something!
thanks,
Sue
ETA: I just got the call that I have been approved! All I had to do was whine a little! JK I'm so happy!
thanks,
Sue
ETA: I just got the call that I have been approved! All I had to do was whine a little! JK I'm so happy!
keep calling!!! Don't give up or lose hope :)
I talked to my dr's office yesterday because Im' going to have everyhthing ready to submit come Oct 5ht. My dr's office told me that they will just keep stringing things along since they really dont want to have to pay for it. That being said it sounds like that is what they are doing to you... Next time you call (I would do this now) I would call and ask for it in writting on how long it will take to get a reply. I would inform that 30 days has passed as has 35 and soon 40. It should be in writinng in your contract somwhere... I'd start to call every single day, maybe even twice a day, be nice, but ask of the status... Pressure them... You did what they wanted now time for htem to follow through on their end :)
Good luck :) It will all work out :)
I talked to my dr's office yesterday because Im' going to have everyhthing ready to submit come Oct 5ht. My dr's office told me that they will just keep stringing things along since they really dont want to have to pay for it. That being said it sounds like that is what they are doing to you... Next time you call (I would do this now) I would call and ask for it in writting on how long it will take to get a reply. I would inform that 30 days has passed as has 35 and soon 40. It should be in writinng in your contract somwhere... I'd start to call every single day, maybe even twice a day, be nice, but ask of the status... Pressure them... You did what they wanted now time for htem to follow through on their end :)
Good luck :) It will all work out :)