BCBS Mistake
Okay...I received a call from a really nice lady at BCBS this morning.
She stated the the rep who said that I was denied last friday over the phone was out of order. She stated that she was only a claim rep, not a medical reviewer. She also stated she would be talking to her superviser.
The nice lady went on to say that she knew I was freaking out allll weekend...She stated I had a lot of good information, and the review board will be looking over the information soon.
She stated that there was NO way that they would of been denied me within 6 hours of receiving my predetermination package.
She wanted me to hold off on the appeals letter. Also she told me that she would keep a eye on it, to let me know when a decision had been made.
Now, I am just hoping they approve me! IF I have alot of good information to help me fight this!
Thanks Diana for the information and others! I will surely keep eveyone updated!
She stated the the rep who said that I was denied last friday over the phone was out of order. She stated that she was only a claim rep, not a medical reviewer. She also stated she would be talking to her superviser.
The nice lady went on to say that she knew I was freaking out allll weekend...She stated I had a lot of good information, and the review board will be looking over the information soon.
She stated that there was NO way that they would of been denied me within 6 hours of receiving my predetermination package.
She wanted me to hold off on the appeals letter. Also she told me that she would keep a eye on it, to let me know when a decision had been made.
Now, I am just hoping they approve me! IF I have alot of good information to help me fight this!
Thanks Diana for the information and others! I will surely keep eveyone updated!
Datrace