why would my insurance company call me
Please post when you find out. My insurance company called me the same day I got my written denial (couple of weeks ago). I knew I was denied already, but when I got that message I thought, maybe a glimmer of hope. Then I though, "I'll bet they are just checking to make sure I didn't kick the bucket yet"...sure enough, the latter was true! In my pre-authorization for surgery packet, I included letters from 3 of my specialists. They all wrote AWESOME letters that make it sound like I should have been dead last week! Anyway, the insurance was calling to let me know about their "care coordination" services for those with specific chronic conditions. Obviously, my name was passed to this nurse who called because of my pre-authorization packet.
Good luck!
Elli
Good luck!
Elli