Don't understand letter from insurance company
Okay, so last week I get a letter from the insurance company approving my RNY and it has since been scheduled for 9/25/08. Today I get another letter from the insurance company saying the surgery is outpatient and I can stay one night and I get to go home on 9/26/08. What the heck?
However, it goes on to state that if additional time is needed, it must be pre-certified by the provider. Does this mean that my doctor's office has to get the okay now? Or does it mean that when I'm in the hospital, the hospital will call and ask for an extra night?
I didn't think this was an outpatient, go home the next day surgery. I'm sort of mad that the insurance company is saying that. I'm surprised they just don't want me to go straight home as soon as I get out of recovery. Grrrr. I'm just really irritated right now.
I suppose the best thing to do is call and talk to someone at my doctor's office tomorrow.
on 9/3/08 3:49 pm - nashville, TN