Denied again .............please help!!!!!!!!!!!!
I wish I could explain to you. It seems crazy at times! I'm waiting and hoping for approval for Lap Band by United Healthcare. From what I understand, it may be tough, because like you, I have a lower BMI. I just wanted to drop a line and tell you someone/somewhere on these boards should be able to help you get your surgery!! Have you heard of Vicki, "The insurance guru?" She always helps people with their approvals, denials, and appeals. I don't believe she charges anything. I saw on the insurance forum where she had posted some. Contact her. I'm sure she will be more than glad to help you. If you need to talk, please contact me. Thanks, Melissa
On your statement of benefits there should be a number to call and ask why the denial? Tricare does approve RNY and Lap Band. When you call the number, make sure you write down the date, time, and name of the person you talked to. Ask them why it was denied, write it down...then ask for the person reviewing. I know that mine was reviewed in San Diego. This could be something as simple as the wrong code, the form filled out improperly, or missing documentation.