Need Advice on submitting to BCBSIL PPO
Hi Talia!
Yes, make copies of everything!!! Its very common for your packet to get lost. Better be safe than sorry. Send them any relevant information. Studies you have found showing how WLS saves lives, what your comorbidities will cause you in the future.... anything you can think of to plead your case. Bombard them with paper!
I'm not sure what surgery you are requesting, but check out my profile if you have the time. I have some appeal info there, as well as lots of documents on the DS and RNY. If its the RNY you are going for, toward the bottom of my page in blue (look through the archives for all of it), there is a great letter to send your insurance requesting that. You may have to reword things here and there, but its packed full of great information that will show your insurance company you know what you're doing and show them how well informed you are.
Good luck to us all!!
Sounds like you are all set then. I know what you mean, though, about wondering wether or not you are really ready to do this. It's like, you get all caught up the insurance hoops and making sure you've done everything just right. Then after it gets sent off, you sit and think, okay, is this really what I want to do? Did I really try as hard as I can on my own? Will I be a success story?
My insurance office took forever to submit. This whole process has taken forever. I started my 6 month diet back in October last year. Hand delivering is the best way to ensure it gets there without a hangup. I had a cd of an upper gi I had done that I had to send 3 times to my surgeon's office! OY! If nothing else, this whole process teaches us more patience, right?
I'm hoping for the best for you!!
SUBMIT!!! If you have indeed completed the 6 month diet, then you have accomplished what they asked of you. Like Kayla said, I would continue to go monthly if you feel they may say you need a few more months or even to start all over for some reason. Nowhere in my policy (Highmark BCBS of IL PPO) does it say you have to be successful on the 6 month diet. That's a little crazy. If we were so successful at dieting, we wouldn't need WLS, would we?
Copy your entire packet that you send them. They may give you the runaround and say they haven't received anything. I even sent my appeal and paid extra for a tracking and signature confirmation so they couldn't do this to me. But stay well armed and they will know you will be one of the ones that aren't going away. It's very common to be denied. If you are, don't sweat it. Appeal and you will get your surgery.