BCBS of GA..advice

I have a friend that has this insurance and she is considering have the lap-band. She has been told that her insurance has the exclusion written out of the policy. She is very upset over this. It has taken her a couple years to even consider having surgery, and now she finds out that it may not even be covered. ( I had rny 8 months ago, but never had any insurance problems, so I don't really know what to tell her). I do know that she has more than enough co-morbities that it should be easy to get approved, but I think that because she thinks it may not be covered, she is scared to even try. So I was wondering if anybody has any suggestions. I told her that she won't know until she tries, but I think she is just scared of the denial.

Thanks for your help!