MDIPA / MAMSI
MAMSIWorker
on 1/25/07 3:14 pm
on 1/25/07 3:14 pm
Hello Lorraine,
I am employed with UHC/MA for member/provider services for the MAMSI health plans [MDIPA, Optimum Choice, MLH, and Onenet PPO]. Unfortunately the best option that you have is to call into our Member Services department (number on the back of your card) and request further information. I highly recommend that you obtain a CPT code from your physician, as that is the easiest way to reference a covered surgery. This will _most likely_ require prior authorization with the health plan, and may be a group specific exclusion.
The doctors (your PCP and surgeon) should work together to get all the necessary information to our Outpatient Resource department so that a timely decision can be rendered the first time. It takes 2 business days for an authorization to be processed or updated for new information.