APPROVED
Well I called CIGNA today expecting to get yet another story from a different person on the phone, but what a pleasant surprise when the gentleman on the phone said you were approved by the Medical Director on 12/22.
I made him confirm and reconfirm -- I said are you sure -- He said yes says Lap RNY approved -- I don't want to get too excited, but it does sound very promising -- will I get something in the mail reconfirming that?
Thanks so much for all your help.
Great News! I also got good holiday news. I was approved on 12/26 by Medical Mutual. I received an approval number on the phone and was told I should receive a letter in the next 48 hours. I have let the hospital know (St. Vincents, Cleveland, Ohio), but have not heard back from them on a surgery date.
Congratulations!
The nurse from Cigna that called me after I called them and was told about the approval, told me that they called the surgeons office at 11:40 am today to let them know. They closed at noon today, so I am sure that is why I didn't hear from them. They are closed on Monday because of the holiday and are not open on Tuesdays, so I will definately be on the horn with them on Wednesday morning to get my date.