Just starting out
That's pretty much standard for many insurance companies now. I finished my supervised diet on the last of July and finished all other testing at the end of August, submitted on Sept. 1st and got approved on Sept. 12. They know what the requirements of your insurance company...that's why they won't submit until you have done what the insurance company requires. If they do it any sooner, you will be denied ..and some insurance companies have a limit on how many times you can appeal the decision. It really does you no good to submit when you know you can't possibly be approved. If I were you I would get a copy of your insurance companies policy on obesity surgery and make sure you follow their requirements to the T. It pays you to be educated on what you have to do, not just rely on the surgeon's office to tell you. You have more at stake than anyone if you get denied.
Good luck,